I literally almost had a heart attack last night because I looked out the window and saw what looked like massive clouds of white smoke pouring out of my outdoor compressor unit, accompanied by this terrifying swooshing and groaning sound that convinced me the entire HVAC system was about to explode. I ran outside in my pajamas in sub-zero temperatures ready to hit with a fire extinguisher, only to realize... it was just steam? I honestly don't get why nobody explains the heat pump defrost cycle to homeowners when they install these systems, because for a solid fifteen minutes, my expensive mini-split stopped heating the room and actually started blowing lukewarm air around, dropping the indoor temperature by five degrees instantly while I sat there shivering and cursing the contractor.
It is absolutely ridiculous that in order to keep itself from turning into a block of ice, the system has to reverse itself and basically steal heat from my living room to melt the frost outside, creating puddles that then refreeze on my patio into a deadly slip-and-slide hazard. I called a technician because of the HVAC strange noises—it sounded like a dying compressor mixed with breaking glass—and he charged me a weekend emergency rate just to tell me "it's a feature, not a bug," which made me want to scream because my electricity bill is already sky-high and now I'm paying for the privilege of being intermittently frozen.
If I had known that winter heating efficiency tanks so hard when the humidity is high, I would have kept my old baseboard heaters as a backup, because relying solely on a machine that decides to take a coffee break every hour during a blizzard is a nightmare. Before you panic like I did and think your unit is broken, check a reliable troubleshooting guide to see if that "DF" code on the display is normal, otherwise you'll just be throwing money away on service calls for a machine that is just doing its annoying, cold-air-blowing job.